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Satisfaction Survey

Let us know how we did

Home / Contact / Satisfaction Survey

take our survey and

enter for a chance to

win a fitbit one*

Thank you for giving us the opportunity to learn how we can serve you better. Please take a few minutes to tell us about your experiences with Polymer Molding. We appreciate you and your business and want to ensure we are meeting and exceeding your expectations, every time.

Name*
First Last
Company*
Title (Within Company)
Company SIC (Industry)*
Email*
Enter Email Confirm Email
Phone*
Fax
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
How did you first hear about Polymer Molding?*
Choose One:*
- I have not placed an order with Polymer Molding yet
- I have just placed my first order
- I am an established customer
Which of our products do you use?*
- Proprietary/Catalog Items
- Custom Products
- Both
How frequently do you (or will you) purchase from us?*
- Once a month or more
- Every 2 - 3 months
- Every 4 - 6 months
- Once or twice per year
How satisfied are you with our price-quoting and sampling process?*
- 1 - Unsatisfied
- 2
- 3
- 4
- 5 - Very Satisfied
How well did we understand your needs?*
- 1 - Not Well At All
- 2
- 3
- 4
- 5 - Very Well
How well did we communicate?*
- 1 - Not Well At All
- 2
- 3
- 4
- 5 - Very Well
How easy was it to place an order?*
- 1 - Very Difficult
- 2
- 3
- 4
- 5 - Very Easy
How satisfied are you overall with our customer support?*
- 1 - Unsatisfied
- 2
- 3
- 4
- 5 - Very Satisfied
We like to acknowledge our employees for providing exceptional service. Would you like to tell us about anyone or anything in particular?
How well did our products meet your expectations?*
- 1 - Not Well At All
- 2
- 3
- 4
- 5 - Very Well
How would you rate the quality of your products?*
- 1 - Poor
- 2
- 3
- 4
- 5 - Excellent
How would you rate your overall satisfaction with us?*
- 1 - Poor
- 2
- 3
- 4
- 5 - Excellent
How likely are you to continue doing business with us?*
- 1 - Not At All Likely
- 2
- 3
- 4
- 5 - Very Likely
We love referrals! How likely is it that you would recommend us to a friend or colleague?*
- 1 - Not At All Likely
- 2
- 3
- 4
- 5 - Very Likely
Do you have any suggestions for improving our products or service?
To be eligible for drawing, entrants must meet the following requirements: 18 years of age or older at the time of entry and a current customer of Polymer Molding, Inc. Survey must be completed in its entirety. One valid entry allowed per customer account, per order placed. Employees of Polymer Molding, Inc. and their relatives are not eligible. A random drawing of qualified participants will take place on December 31, 2017 and the winner will receive a Fitbit. Shipping Charges will be at the expense of Polymer Molding, Inc. The contest is conducted exclusively by Polymer Molding, Inc. and is not affiliated with, sponsored by, or endorsed by the manufacturer of the listed product. Trademarks, service marks, logos, and/or domain names (including, without limitation, the individual names of the products and retailers) are the property of their respective owners.
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Polymer Molding Inc.
1655 West 20th Street
Erie, PA 16502

Phone: 814.455.8085
Toll Free: 800.344.7584
Fax: 888.257.5566

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Polymer Molding
1655 West 20th Street
Erie, PA 16502

Phone: 800.344.7584
Fax: 888.257.5566

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